Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: November 3, 2025
Overview
FlowSphere Analytics ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal information you provide (name, email, phone number, company details)
- Technical information (IP address, browser type, device information)
- Usage data (pages visited, time spent, interactions)
- Communication records (emails, form submissions, support requests)
How We Use Your Information
- To provide and improve our business analysis and Power BI services
- To communicate with you about projects and inquiries
- To send relevant business updates and service information
- To analyze website performance and user experience
- To comply with legal obligations and protect our rights
Cookie Policy
- We use essential cookies for basic website functionality
- Analytics cookies help us understand user behavior (with your consent)
- Marketing cookies enable personalized advertising (with your consent)
- Preference cookies remember your settings and choices
- You can manage cookie preferences through our cookie banner
Data Security
- We implement industry-standard security measures
- All data transmissions are encrypted using SSL/TLS
- Access to personal data is limited to authorized personnel
- Regular security audits and vulnerability assessments
- Secure data storage with backup and recovery procedures
International Transfers
- Your data may be processed in countries outside your residence
- We ensure adequate protection through appropriate safeguards
- Data transfers comply with applicable data protection laws
- Standard Contractual Clauses are used where required
- You have the right to request information about international transfers
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
Right of Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Restrict Processing
Request limitation of data processing
Right to Data Portability
Request transfer of your data
Right to Object
Object to certain types of processing
Data Retention
We retain personal information for different periods depending on the purpose:
- • Contact inquiries: 3 years from last contact
- • Project data: 7 years for business records
- • Website analytics: 26 months (Google Analytics default)
- • Email communications: Until you unsubscribe
Third-Party Services
We may use third-party services that collect information:
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights:
Email: flowsphereba@gmail.com
Phone: +971 (555) 793-715
Response Time: Within 30 days of receiving your request
This privacy policy may be updated from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.